Nationwide Delivery

Every tub we build leaves the same workshop in Eugene, Oregon. From there it can go just about anywhere — we crate each tub in-house and ship by freight carrier to all 48 contiguous states. This page covers what that actually looks like: what it costs, how long it takes, what happens on delivery day, and what setting up the tub involves once it is sitting in your driveway. One thing to know up front: we build and ship the tub, and you (or your contractor) handle the placement and hookup. We have found that works well as long as the planning conversation starts early, so most of this page is about that planning.

How We Ship

When your tub comes out of finishing, we build a crate around it. Cedar is a resilient wood, but a 1,500-mile truck ride is its own kind of stress test, so the crate carries the load at the tub's strongest points and keeps the finished surfaces away from anything that could mar them. Lid planks, hardware, and any equipment ship inside the same crate.

The crated tub travels by LTL freight — the same carriers that move equipment and furniture across the country. Standard delivery is curbside with a liftgate: the driver lowers the crate to the ground at the end of your driveway. From there, two people with a dolly can handle it. An empty tub weighs about 180–200 pounds; the crate adds some, but nothing that requires special equipment.

What Shipping Costs

Freight typically runs $750 to $1,500 depending on distance from Eugene and the delivery access at your address. West Coast deliveries sit at the lower end of that range; the East Coast and Southeast sit at the upper end. Rural addresses and limited-access locations (long gravel drives, gated communities, islands) can add to the cost, and we will tell you that before anything is booked.

There is no surprise at the end — freight is quoted as a line item in your build quote, so you see the full delivered cost before committing to anything.

The Timeline

Two clocks run in sequence: the build and the transit.

Stage	Time
Build (made to order)	6–8 weeks
Freight — West Coast (OR, WA, CA, NV, ID)	1–4 business days
Freight — Mountain West & Southwest	3–6 business days
Freight — Midwest & Texas	4–7 business days
Freight — East Coast & Southeast	5–10 business days

We confirm the ship date with you before the tub leaves, and the carrier calls ahead to schedule a delivery window. You will want to be home — freight deliveries require a signature.

Delivery Day

A few things worth knowing before the truck arrives:

Inspect before you sign. Walk around the crate. If you see crushed corners, punctures, or anything that looks like the crate took a hit, note it on the delivery receipt before signing. This is the single most important step — it preserves the freight claim if there is hidden damage. Then contact us within 7 days with photos and we will make it right. Our full policy is here.

Have a second person. The driver's job ends at the liftgate. Two people and an appliance dolly can move the crate over pavement without trouble.

Measure your path ahead of time. Exterior tub widths run about 31–39 inches depending on the model — through most standard doorways with the tub rotated. If you have a narrow gate, tight stairs, or an indoor installation on an upper floor, tell us during the design conversation and we will plan for it.

Getting It Into Place

The tub itself is the easy part. The site is what deserves thought ahead of time:

• A level, solid surface. A filled tub weighs roughly 870–1,450 pounds depending on the model — comparable to a cast-iron bathtub full of water, and lighter than most conventional hot tubs. Concrete pads, pavers, and well-built decks all work. For deck installations, most residential framing handles the load, but a structural check is cheap insurance.
• A way to fill and a place to drain. Our ofuro tubs and cold plunges are drain-and-fill by design — a garden hose fills them, and a standard hose thread on the drain empties them. No permanent plumbing required.
• Power, if you are heating. Cedar hot tubs running heating systems need either a 120V outdoor outlet (for plug-in heaters) or a 240V circuit installed by an electrician. We walk through the options in our equipment guide and the underlying numbers in our heating math post.

Setup Guidance — Not Installation Service

To be clear about where our work ends: we do not install tubs. Delivery is curbside, and placement and hookup are yours or your contractor's. In practice this is less daunting than it sounds — a drain-and-fill ofuro is "installed" the moment a hose fills it, and even a heated hot tub setup is a routine job for any electrician.

What we do provide is the planning. Send us photos of your space during the quoting process and we will flag anything worth solving before the tub ships — access, drainage, heater placement, lid clearance. For projects involving a builder, plumber, or electrician, we work with them directly: dimensioned drawings, drain specifications, heater requirements. The ordering process is built around this kind of back-and-forth.

Where We Deliver

Everywhere in the lower 48. Oregon and Washington are our shortest lanes and our most frequent deliveries. We are writing region-specific delivery guides, starting with the places we ship most:

• Cedar soaking tubs delivered to California

If your state is not listed yet, nothing changes about the service — the freight network reaches all of it. Tell us where you are and we will quote the lane.

Common Questions

How much does shipping cost? Typically $750–$1,500 depending on distance and access. Quoted exactly, up front, as part of your build quote.

How long until my tub arrives? 6–8 weeks of build time, plus 1–10 business days of freight depending on your region.

Will it fit through my door? Usually yes — exterior widths are 31–39 inches and the empty tub weighs about 180–200 pounds. Tight access is solvable when we know about it early.

Do you install it? No — delivery is curbside freight, and placement and hookup are handled by you or your contractor. Drain-and-fill tubs need nothing beyond a hose; for heated tubs, we supply your electrician with the specs they need.

What if it arrives damaged? Note anything visible on the delivery receipt before signing, then contact us within 7 days with photos. We will repair or replace — details in our return policy.